Shipping & Returns
All shipments will go out within 24 business hours of placing an order.
We ship to 36 states in the US via FedEx or GSO/GLS. Packages containing alcohol will require an adult signature at delivery. Here is the full list:
Return address: 29911 Aventura Ste E, Rancho Santa Margarita, 92688
Tel: 949 264 6058
Email is the best way to contact us: Brian@reigncanevodka.com
Each state has their own laws and regulations related to these products. Please check with your appropriate agencies. Each individual accepts responsibility for their state verification.
We prefer to ship to a business address.
No purchase of alcoholic beverages will be made to any person under the age of 21. Delivery carrier will require proof of age and an adult signature.
Products cannot be shipped to a APO, FPO, PO Box or international (accept where legal and permitted).
We will arrange shipment on behalf of the buyer, to an address furnished by the buyer that will not subject the seller to any sort of legal actions.
All products are sold in California, with title passing to buyer in California.
Should any product be damaged during shipping please contact us by phone or e-mail: Brian@reigncanevodka.shop - Please note that damaged product/s must returned to us to receive refund.
Returned products will be subject to a 10% restocking fee and freight of $25. No returns will be accepted without prior approval, shipping fees is not something we could recover, we work on behave of you to recover what ever we can.
Shipper will make 3 attempts to deliver before returning your order. These returned products will be subject to a 10% restocking fee plus a $20.00 return shipping fee.
All California residents are subject to sales tax on taxable product.
All shipping times are working days, Monday thru Friday. Most orders will be shipped as soon as they are verified; however, some orders will have delays do to availability. When ordering, please make sure that your billing address corresponds with the billing address your issuing credit card bank has on file for you. Orders will not be shipped until address and age verification can be obtained. Occasionally, some items are out of stock and will cause a few days delay.
ADDITIONAL CHARGES: Please check carefully that address and zip codes are correct and complete (apt.#, Floor#, etc.) when placing an order, as the shipping company will charge $15.00 for incorrect or incomplete information. If the recipient re-routes the shipment, the shipping company will charge $15.00. The customer placing the order (in case of gift purchases the customer is not the recipient), is liable for the above fees.
Prices are subject to change without notice.
DAMAGES: Should any product be damaged during shipping, please email Brian@reigncanevodka.com so we can pursue a claim with the shipping company.
No fax orders